This article at the Business of Government blog had some great advice from Malcolm Bertoni of the FDA on putting together a roadmap of best practices for utilizing data analytics. Here are his four main points with our summary of each:
- Executive Sponsorship and Specific, Clearly Defined Goals. This is from the top down. You don’t collect data for the sake of it and hope to find use later.
- Partnerships. The left hand has to be talking to the right hand.
- Key Performance Indicators. Creature performance measures that are “both efficient and relevant.”
- Culture Shift. Use the data to set new goals instead of attributing blame for failing systems.
Head over to the full article to read more!